Tuesday, March 11, 2008

Ebay UK Gives Credit For Repeat Feedback

Ebay UK now provides credit for repeat feedback for transactions ending from February 19 onwards. For every repeat transaction, both the buyer and seller is entitled for a one point credit feedback. Here is how the credit for repeat feedback will work:
  1. Buyers and sellers will be able to earn up to one Feedback per week from the same trading partner. Today, members may only affect each other's Feedback scores one time, regardless of the number of transactions between the parties. This change will both encourage repeat transactions and reward good service.
  2. Sellers will no longer be able to leave negative or neutral Feedback for buyers. This change will be introduced in May, 2008.
  3. Removal of negative and neutral Feedback left by members who are suspended or who fail to respond to the Unpaid Item Process (UPI).
  4. Positive Feedback percentage will be based on the past 12 months of Feedback, rather than lifetime, since it is most indicative of the seller's recent performance.
  5. Restrictions on when Feedback can be left:
    • Buyers must wait three days before leaving negative or neutral Feedback
    • Instead of 90 days, members will be able to leave Feedback for 60 days

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